Call Center Sales Representative

• Call, text and email inbound leads who requested information about a procedure
• Qualify interest, budget expectations and timing with a consultative approach
• Share approved general information about available services, pricing structures, and financing options, and refer clinical questions to qualified clinical personnel
• Book and confirm consultations for the participating company
• Follow up persistently and professionally with leads who go quiet
• Handle price and hesitation objections without pressure tactics
• Log every call, note and outcome in the CRM the same day
• Hit weekly conversation, booking and revenue-contribution targets
• Protect patient privacy and follow every script and compliance rule

• At least one year of phone-based sales, appointment setting or lead follow-up experience
• Strong spoken and written English
• A clear, warm phone presence and genuine listening ability
• Comfort working toward daily and weekly sales targets
• Experience using a CRM to manage a pipeline
• Reliable high-speed internet, a modern computer and a quality headset
• A quiet, private workspace free of interruptions during shifts
• Legal authorization to work in your country of residence

• Bilingual English and Spanish
• Dental, plastic surgery, medical or aesthetics sales experience
• Experience selling services priced above three thousand dollars
• Experience discussing patient financing options
• Experience in a high-volume outbound or inbound call environment

• Fully on-site position at the call center in Doral, Florida, with a scheduled shift and defined coverage hours.
• Remote and hybrid work are not available. Applicants must be able to report reliably to Doral for every scheduled shift.
• Conversations, notes, and outcomes are recorded in an approved CRM the same day.
• Approved talk tracks, disclosures, and privacy rules apply to every conversation.

Monday through Friday

11:00 AM – 9:00 PM

Saturday

11:30 AM – 2:30 PM

Sunday

Not scheduled

All times are Eastern Time (Doral, Florida).

Base payStarting base pay is determined by experience.

$2,400 – $3,200

Commission

1%

Performance bonus potential

$1,700 – $3,900

Potential monthly compensationThis range reflects base pay plus performance bonus potential. Commission is additional and is not included in the range.

$4,100 – $7,100

Commission and bonuses are performance-based. They are not guaranteed and are not a promise of earnings. The complete compensation plan is reviewed with candidates during the hiring process.

1. 01

   Application review

   A recruiter reviews your application against the qualifications for the role. Every decision is made by a person.

2. 02

   Phone screening

   A short call about your sales background, availability and what you are looking for.

3. 03

   Mock sales call

   A realistic sample conversation so we can see how you listen, explain and handle hesitation.

4. 04

   Final interview

   A conversation with the hiring team about goals, expectations and the participating company you would support.

5. 05

   Offer and onboarding

   Qualified candidates who complete the interview process may receive additional onboarding instructions, including compensation, schedule, start date, and script training.

• Use only approved scripts, disclosures, and talk tracks on every contact.
• Never make clinical recommendations, diagnoses, or promises about treatment outcomes.
• Never guarantee pricing, financing approval, or results.
• Refer medical and clinical questions to qualified clinical personnel at the participating organization.
• Record and document every lead interaction accurately and promptly.
• Protect the confidentiality of every person you speak with.